Total amounts do not include any applicable taxes or fees. This is an increase that is scheduled to happen each and every November until at least 2022. In November 2018, the city raised water rates 4.5 percent and wastewater rates 5.5 percent. © Gannett Co., Inc. 2020. All Rights Reserved. Wastewater rates range from $16.48 to $21.43 per 1,000 gallons, depending on the amount of water used. "Then, on top of it, you have all the mandates from the St. Johns River Water Management District, from the Florida Department of Environmental Protection and everybody else to say that not only us, the entire state can no longer draw out the amount of water out of the upper Floridan aquifer that we have been taking out for drinking water," Herzberg said during the May 28 workshop. "The seniors can't take anymore, we can't afford it.". Should you require additional assistance accessing your account, or if you have questions not addressed below, contact our Customer Service Center. Based on a residential account with a 5/8" meter and 6 kgals (8 ccf) of monthly usage. Choose the plan that’s right for you. Why was my account assessed a penalty on the same day I made an online payment?Online payments are posted on the next business day. "?The information entered in the search fields must match your bill exactly or your account will not be found. The new charges are posted prior to your bill date. Original content available for non-commercial use under a Creative Commons license, except where noted. Water Rate Comparison. This is primarily due to the need to cover bond covenant requirements to cover our debt. If you are past due, or you have been disconnected for non-payment, call the Customer Service Center at (386) 575-6800 and pay your bill by phone to prevent further charges and/or to expedite reconnection. Mark Donley told the commission he's dying of cancer and his wife would be on a fixed income in the future. It’s that time of year again neighbors, the Deltona City Commission will be discussing the necessary rate increasers for water and sewer service. Commissioner Chris Nabicht said he wanted to focus on the facts,not King's emotional points. Please try again. "There will be some people that will have to cut back in other places, but when you have a water system that is an enterprise fund like we have, the rate payers are the ones where that money comes from," Nabicht said. Digital access or digital and print delivery. Estimated bill amounts based on rates available from the various utilities websites as of May 1, 2017. This link will direct you to the account search screen. Political advertisement paid for by Troy Shimkus, for Deltona Mayor Why are multiple service addresses/accounts found when I search on the information for one account number?If you have multiple accounts with Deltona Water, or if you have had service at other locations in the past under the same name and Customer ID, all of those accounts will be listed. I have made an online payment, but there is no option to log out of my account. The rates would have to be approved at a City Commission meeting in the future. However, if you are logging on from a public computer, or if you are sharing your computer with other users, this option is not recommended. When should I check the option "Remember my search criteria"?The option to remember your search criteria is convenient when you are utilizing the site on a regular basis. Should you require additional assistance accessing your account, or if you have questions not addressed below, contact our, Strategic Planning Workshop Follow Up Report, Goals & Objectives and Performance Measures, Americans with Disabilities Act (ADA) Information, Americans with Disabilities Act (ADA) Transition Plan, Building Services Fee Schedule - Effective January 1st, 2020, Business Tax Ordinance 11-2014 Rental Regulatory License, Privacy and Refund Policy for the Website and Internet Credit Card Sales, Residential Business Tax Application Form, Pay my Business Tax Renewal or Fire Inspection Invoice Online, Public Records Information & Instructions, City of Deltona Organization Chart - July 2020, Communication & Public Information Feedback Form, Contribute to Deltona Water Customer Assistance Fund, Utilities Standards and Specifications Manual, Independent Registered Municipal Advisor Rule, Firefighters Pension Plan Board of Trustees, Community Outreach and Education Programs, Youth Firesetter Prevention Intervention (JFS), Special Needs Preparedness & Shelter Information, Life Safety Systems/Plans Review Requirements/Inspections, Fire Safety Resources & Links of Interest, Neighborhood Stabilization Program Pre-Screen, Owner Occupied Repair Assistance Pre-Screen, Housing & Community Development Feedback Form, Mortgage, Rental, and Utilities Assistance Program, COVID-19 Mortgage and Utility Assistance Pre-Screen, COVID-19 Rental and Utility Assistance Pre-Screen, Title VI Policy Statement And Discrimination Complaint Procedures, Human Resources & Risk Management Feedback Form, Final Site Plan Basic Submittal Checklist, Final Site Plan Content Requirements Checklist, Final Plat Content Requirements Checklist, Non-phased Final Plat and Construction Checklist, Preliminary Plat and Construction Requirements Checklist, Preliminary Plat and Construction Plan Basic Submittal Checklist, FEMA Criteria for Appeals of Flood Insurance Rate Maps, Planning and Development Services Feedback Form, National Pollutant Discharge Elimination System, St. Johns River Water Management District (SJRWMD), NPDES National Pollutant Discharge Elimination System, Onvia DemandStar Vendor Subscription Options, Waste Pro Request, Compliments, and Complaints, Southwest Deltona Community Redevelopment Agency, Contribute to Deltona Water Assistance Fund. A review of the city's rates shows Deltona has comparable water rates to other cities, but is considerably higher for the 5,750 households on the city's sewer system. Key the first six digits of your customer number into the Customer ID field. "People are going to be moving out," Donley said. Below you will find answers to frequently asked questions regarding Accessing Your Account Information.

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