● If the Air Filter is blocked by dust, it will affect the cooling efficiency. If your brand new air conditioner isn’t cooling, then there are several possibilities that could explain why. What should we do to improve this article? (Note: Some thermostats may also control a heater and, as a result, will have three terminals. If your cooling is not working, it's probably due to issues with the following: Air Flow, Compressor, Thermostat Wiring, Furnace or Heating, System, or Thermostat Device Learn more about Resideo's response to COVID-19 > Sign up for our emails to receive exclusive product announcements, promotions, and seasonal tips. If problem persists, contact our Samsung Call Centre at 1800 7267864 (1800 SAMSUNG) or request for a call back request from our technical advisor for further assistance. If your AC is running but your home isn’t cooling down, check to see if: 1. If the control board fails, some components will not function properly or will not work at all. What best describes the air coming out of your vents? At times, PCB fails to supply electricity to the specific outdoor unit. 3) Vivocity 1-800-664-2751 ● If the room size is bigger than the capacity of the Air-Conditioner, the room may not cool properly Press Mode button on your remote control and select Cool mode When that happens, continue to the, NO – Make sure you have your thermostat set to cooling, and that your thermostat's set point is lower than the current temperature. Open Hours: Email. 1-855-733-5465 Here’s a quick rundown of the issue. Please take note on the revised operating hours for all our Service Centres during this period: See our Privacy Policy here. You are now complete. To remove debris from the air filter, try cleaning the filter. This system is often located in your basement, attic, or garage. It proceeds along a set pattern with the easiest things tested first and more difficult later. If the compressor is defective, it should only be replaced by a licensed technician. Monday through Friday: 9am - 8pm CDT As debris builds up on the coils, the air conditioner will become less efficient, causing the air conditioner to work harder to cool down. Only the fan will be running in order to save the outdoor unit compressor from damage. Snowflake Icon with "Cooling will Begin" message, YES – Good, this is normal. Already ordered? Is your air conditioner blowing but not cooling? Troubleshooting air conditioning isn’t difficult. Make sure the breaker to the furnace is turned on. For other Products Enquires Wait 3 to 5 minutes until the flashing stops and the icons or messages become solid. And if you're the type who likes things cool indoors - think 68 to 72 degrees - you'll probably be running your AC a lot. Well, if the capacitor goes bad, your outdoor unit can’t start. Make sure the furnace cover is closed. Saturday and Sunday: 9am - 5pm CDT, Indoor Air Quality and All Other Homeowner Products Remove your existing thermostat from the wall plate. If the thermostat does not have continuity while the air conditioner is set to cooling, replace the therm... ostat. 9am to 5pm CDT. Remove the obstacles to improve the efficiency 9am to 5pm CDT. It is because the cold air will not be blowing, with the starting of the air conditioner. Start doing it yourself with the confidence that comes with 100+ years of experience. 9am to 6pm CDT 3. Gently tug on the wires to make sure they are connected to the terminals. One of the main concerns about any air conditioner is its inability to cool. It sometimes looks like a light switch. If your thermostat switch is set to ON, that means the blower will run constantly—even when your system isn’t cooling your home, which will result in warm air blowing from your vents. Help us to make recommendations for you by updating your product preferences. Powerful and complete cleaning with the Samsung Jet™. This greatly reduces the cooling capacity of the air conditioner.

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