:)@Patskup - If you're having issues please make a new thread detailing your problem as well as any error message/codes you're seeing. If you ever need assistance in the future, be sure to post a new Since this thread is older, I will be locking it. I can't connect right now either.^Anytime, nice to see old posts still come in handy! If this scenario is applicable, you can fix the issue by accessing your router settings and enabling UPnP. Corrupted temp file/s – If you confirmed that the problem is only occurring locally, it’s most likely because a software or firmware file that’s stored in your console’s temp folder is corrupted. Last updated September 14, 2020 This procedure will successfully replace any corrupted data that might be responsible for the error message you’re seeing.If you have any other questions or suggestions for solving this Xbox Live connection problem, don’t hesitate to leave them in the comments section below.Apply it as a first-line solution as this should resolve any issues you have with the profile connecting to Xbox Live.One way or another, it’s time to take action. Restart the console and re-download your profile. But others will still be able to find it and check it out! That’s why we’re recommending to sign in and connect to Xbox Live if you want your data synced up.This procedure is both fast and easy, and comes with only one small downside – it removes previously downloaded game updates, so you need to download them again the next time you play the game. Finally, don’t forget to select Download Profile to download it once again to the console. This is normally hidden from view and can be easily accessed after you try to launch the backward-compatible game. The procedure above described shows you how to delete your Gamertag and redownload your profile. This site in other languages If this scenario is applicable, follow the instructions below to complete force your Xbox 360 console to download the profile locally: Once you get to the initial Sign Up screen and you see a list with all your profile (before forcing the error), scroll all the … Hey Dix, you might have some luck by deleting the profile from the console (profile only), clear the system cache 3 times. thread! Restart the console and re-download your profile.Thanks for your feedback, it helps us improve the site.Great! You can follow the question or vote as helpful, but you cannot reply to this thread. support.xbox.com/.../profile-move-delete You can actually solve a lot of common problems with your Xbox by simply removing temporary files and data stored in the system cache during normal use.Sometimes the issue appears due to your Gamertag. So my Xbox one s can't play Xbox 360 games disk or digital it signs me out and said "sorry this profile can't connect to Xbox live on this console to fix it download again" it works on my other Xbox but my main one can't play any 360 games I've tried with all my profiles and reset my console multiple times and deleted the game and yeah I just give up and need help. Moderator I just research and my Xbox 360 live down I had the same problem but digitalAssassin Help thank you like the comment cheers mate :)Since it cost a few quid to change it i really don`t fancy paying again to get my old name back. If this solution worked, your console will connect to Xbox Live. If the previous procedures haven’t resolved the problem, your final move should be performing a factory reset. Follow the steps given below to fix the problem in no time.If you’re troubled by this error message: Some users that were also struggling to resolve this problem have confirmed that they managed to fix it by clearing the cache. 2 people were helped by this reply 5 people were helped by this reply =) If the connection test is not successful, continue to the next step. If you can’t find this option, select Sign In or press X on the controller. Hey Dix, you might have some luck by deleting the profile from the console (profile only), clear the system cache 3 times. In this case, Xbox might not be able to open some ports that are being used by Xbox Live. support.xbox.com/.../clear-system-cacheJust changed my gamertag and am getting the Sorry, this profile can`t connect to xbox live on this console....I dont think it's your new gamertag. This thread is locked. Yes, DigitalAssassin is a boss! Sorry this didn't help. Xbox live has gone down everyday since at least saturday. Xbox Ambassador That’s why it’s a good idea to apply the above steps before attempting a full factory reset. As it turns out, the ‘Sorry, this profile can’t connect to Xbox live on this console’ error can also occur due to some kind of file corruption inside your Local360 Storage folder. Replies (5) Test your Xbox Live connection again (Profile & system > Settings > General > Network settings > Test network connection). Moreover, like a computer, your Resetting your console to factory settings isn’t difficult, but it’s a procedure that can’t be undone. Microsoft Agent Thanks for marking this as the answer.How satisfied are you with this response? Delete and re … Glad to see this helped you out, Natalie Fiona!

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