Copyright © 1996–2020 Check your booking confirmation email to find your booking number and PIN. Guests praise the location. The only way to leave a review is to first make a booking. Having received the standard response from the hotel, i.e. Until fairly recently it was a Premier Inn and not much has changed since the rebranding so you know what you're getting. * Booking.com™. Down by the river this accommodation is quiet and friendly with plenty of parking and nearby supermarkets. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams. ", I sent the following email but received no reply. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Hi, Thank you for your review. Once a review has been submitted, you can modify it by contacting Booking.com customer service. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. What are some of the property amenities at Comfort Inn Sunderland? We believe review contributions and property responses will highlight a wide range of opinion and experiences, which are critical in helping guests make well-informed decisions about where to stay. The price was right and there were plenty of parking spaces. Our stay at this hotel is not an experience that we will repeat. Enjoy free breakfast, free WiFi and a restaurant. My wife and I found all members of staff without exception to be chatty, friendly and helpful. Are you missing any information about this area? Lock in a great price for your upcoming stay, Find a cancellation policy that works for you, The property usually replies within a few days, I have a reservation but I’ll be there late. Comfortable beds, spacious rooms and good value. We've sent you an email so you can complete your subscription. This insurance protection has been arranged by International Passenger Protection Limited and underwritten by certain underwriters at Lloyd's. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. As for the wood lice, we have to keep windows open when we enter room to help air the room out, yet again to ensure it airs properly before we enter rooms to clean these, so the likes of little bugs would come in like it does in peoples homes. Which popular attractions are close to Comfort Inn Sunderland? We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. Contributions should be appropriate for a global audience. Take an insecticide spray to deal with wood lice in the room. Comfort Inn Sunderland has been welcoming Booking.com guests since 12 Aug 2009. Fairly central location. We are extremely disappointed with the standard of the premises but appreciate the efforts of the staff there, who tried to make the best of poor accommodation. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. Claim your listing for free to respond to reviews, update your profile and much more. Sorry, something went wrong. Please check you have entered your email address correctly. They explained everything about coronavirus safety measures and there was antibacterial gel available on arrival. Only a customer who has booked through Booking.com and stayed at the property in question can write a review. All content should be genuine and unique to the guest. Thank you for your prompt response and I wish to stress that my critical comments were NOT directed at the Comfort Inn staff. We can't tell if you're a human or a bot. 8.6 Excellent 801 reviews 9.3 Staff “Massive tv in a spacious room. Process in place to check health of guests, Hand sanitizer in guest accommodation and key areas, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, Screens or physical barriers placed between staff and guests in appropriate areas, Guests have the option to cancel any cleaning services for their accommodation during their stay, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, All plates, cutlery, glasses and other tableware have been sanitized, Food can be delivered to guest accommodation, Special diet food available (vegetarian, halal, kosher, etc. All rights reserved. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. Booked 4 times in the last 12 hours on our site. Real guests. All distances are measured in straight lines. Beds are clean and very comfortable.”, “The staff were friendly and helpful. Booking not found. We will use the same guidelines and standards for all user-generated content as well as the property replies to that content. The external areas of the hotel are dirty and littered. Booking.com’s role is that of a distributor of feedback from both guest and property. Real opinions. This made us feel extremely uncomfortable. What time is the latest I can get my room, hello can we have the hotel phone number please, What type of breakfast do you get for £1.50, Can you purchase a full English breakfast thanks, Asked about: Family Room (2 Adults + 1 Child), Does it have windows that open? Plenty Of Car Parking Spaces And Very Helpful And Welcoming Hotel Staff! 2. We’ll even let you know about secret offers and sales when you sign up to our emails.

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