Thank you very much for your review. We hope to have you back again soon. Claim your listing for free to respond to reviews, update your profile and much more. You would never think that this is a chain. Map It > REGULAR HOURS. Zoom in to see updated info. Ordered one of their hamburgers and requested the meat be done well. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. Every visit has been excellent. The Calamari is served with an aioli sauce. Overall everything was very good and I would return. The appetizer of spicy rock shrimp tempura was good but too much sauce. Please come back in and ask for me or another manager and let them know. The first time we went, the calamari was overcooked and rubbery. Dish arrives and it is so spicy that I cannot eat it. I think that both the Chandler and Scottsdale locations have a better "vibe" however, this is still one of the more happening places in Gilbert on Friday and Saturday nights. The platter was huge - so large that we were too full to order the salmon. Zoom in to see updated info. Food is average that's assuming you can get it the way you want. It is usually busy and sometimes loud though they seemed to have turned down the music when we were there in January. The best is during happy hour - flatbreads and sushi at low prices, but it's tough to get seats in the bar area. RED ROBIN GOURMET BURGERS. My husband had a salmon dish. We tried going at around 4:30 pm on a Friday, and it took about 30 minutes to get a bar table, however we had to use our charming wives to get us the seat. Map updates are paused. This is the version of our website addressed to speakers of English in the United States. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. It was also way soggier than I have had it in the past. Service was slow at best. We ordered the Kona Calamari to share and a bottle of wine (bottles on Wednesday and 1/2 priced). Told the waitress it was not cooked correctly and with some reluctance took it back to recook. Thank you for your kind review! Who would think the cheeseburger would be the best around at a sushi place? This is a place to just spend money! Thank you very much for your review! The service was not the best but the food is great. Stopped here on Friday evening for a quick bite before going out with some friends. The website for Kona Grill is beautiful, the food photography amazing, reviews on Tripadvisor were great, therefore our expectations were of a high quality restaurant chain. We've been there during slow times and had to wait 45 minutes for our food, which came out in shifts out of order and we didn't get water refills until after my husband went to the bar himself. ! Went here to meet with friends during the holidays. Thank you for your feedback. Own or manage this property? We've been to several Kona Grills over the years. So enjoyable. We do apologize for your experience and we do strive to give excellent service and delicious quality food to our guests. It's a little pricey, but worth it.Sushi is high quality as well and some unique rolls. This is the version of our website addressed to speakers of English in the United States. Every year on Black Friday my father-in-law comes here to get his sale price gift cards for the year and we always stop at the bar for a Sam Adams Winter Lager -- which is practically slushy! My name is Teri Hundt, and I am one of the managers here. Kona Grill: Great happy hour - See 172 traveler reviews, 31 candid photos, and great deals for Gilbert, AZ, at Tripadvisor. I was solo at the bar, the place was very busy. Own or manage this property? This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. I believe they need to train the wait staff on the cooking procedures, especially if they cannot be modified.Another issue we encountered were the disgustingly kept restrooms, both men and women, with no paper towels left and a mess everywhere. Claim your listing for free to respond to reviews, update your profile and much more. I decided to forgo the dish altogether and pick something up for myself later. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu.

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