When it comes to customer service, Fiserv has the ability to serve its merchant account customers directly via a 24/7 customer service call center. This is CURRENT. BillMatrix Corporation (“BillMatrix”) is a A free inside look at company reviews and salaries posted anonymously by employees. As stated previously, the Bill Pay accounts are linked through the customer’s social security number (“SS#”). @ of my bank dept, TOLD them the maoney was paid. I used My Check Free for a number of years to pay my Entergy bills. After being give the same excuse four times I asked to be speak with a supervisor and was told no. Discussions. As a direct processor, Fiserv sets its rates slightly above interchange and then allows resellers to mark up the wholesale costs in order to sell credit card processing services to merchants at a profit. We are in receipt of the Revdex.com (“Revdex.com”) complaint (#[redacted]) submitted to the Revdex.com. Schedule a call with me today. Fiserv Reviews & Product Details. Fiserv, Inc. (“Fiserv”) is in receipt of the Complaint #[redacted] from the Revdex.com. BillMatrix understands the customer’s concerns and would like... If you wish, you may update it before sending it.] 255 Fiserv Drive, Brookfield, Wisconsin 53045, signing up with a direct processor like Fiserv is cheaper, low-commitment mobile credit card processing app, top-rated merchant accounts for great customer service, top-rated payment processors for great customer service. You may have a legitimate complaint, but I have to disregard everything you said here. I have written to Fiserv, Inc. before about the Same Complaint maybe 1-5 years ago, however, up until this date, Fiserv, Inc. has still Failed To Do Anything About It When They Actually CAN! Reviewed in Last 12 Months; Products. Please accept this correspondence as BillMatrix 4. As A Google Guide, Level #4 With Over 1,000,000 Views Per Month On My Work, I Could NOT Possibly Offer Fiserv, Inc. A Five Star Rating And/Or Write Fiserv, Inc. A Perfect Five Star Review Until Fiserv, Inc. Offers Me And The Rest Of The Utility Customers Out There What We Want And Deserve And That Is CONVENIENCE! While the information in the above article is believed to be accurate as of its publish date, the author and publisher make no representation or warranties with respect to the accuracy, applicability, fitness, or completeness of the contents. We will not pay! I DID NOT REQUEST ANY MONEY BE SENT TO MERRICK BANK Are you getting declined because of your business type or credit history? Revdex.com: We are in receipt of the Revdex.com BillMatrix Corporation (“BillMatrix”) is a wholly owned subsidiary of Fiserv, Inc. The credit was returned to her account on February 9, 2017. The consumer provided the needed information and we have lifted the block on the account. I naturally stopped the auto-pay because I did not want my bank to continue to send my second mortgage holder additional payments. This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations. The complainant advised she had $152 in NSF which Fiserv also credited to her account. Financial services are evolving at an unprecedented pace and consumers expect those services to be delivered instantly and securely. Fiserv is hopeful that we will be able to settle the matter as soonas possible. Fiserv Community. Vast difference in office environment (Gateway vs MBFC). Without exaggerating, we have spent more than 9 hours on the phone with First Data in the past 4 months and no resolution to any of our issues. They were sending checks written to creditors to our home and then instructing us to forward them on. Is it just me, or does this read like SPAM? Fiserv values our customers and we regret that the customer been flagged as stolen. Review #1194137 is a subjective opinion of poster. With regard to the transactions selected as credit, these were processed according to the merchant’s preferred method of transaction which is debit. While I understand thatthe consumer has contacted Fiserv previously, in order to complete a fullinvestigation through this complaint process, Fiserv is in need of additionalinformation from you. We contacted them 14 times but yet they continued to do it. BillMatrix apologizes for the confusion and would like to assure the customer that appropriate steps are being taken to handle the payment transactions. Review #1489322 is a subjective opinion of poster. I offer merchant account and credit card processing consultation for the following needs: Your email address will not be published. Access the headquarters listing for SINGLEREPORTING here. Access the headquarters listing for SINGLEREPORTING. Your trust is our top concern, so companies can't alter or remove reviews.

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